A Human Librarian Interviews ChatGPT
Keywords:ChatGPT, AI, academic librarian, research, information literacy
In an effort to understand how ChatGPT might be used as a scholarly research tool, I conducted an informal, unstructured interview with the AI chatbot. I learned that it generates its responses based on patterns it identifies in its large reservoir of text data; ChatGPT cannot vouch for the accuracy of the information it presents, nor cite its sources. For this reason, instead of being used as an information source in itself, ChatGPT may be better suited as an information assistant, helping researchers design searches for information in other sources in tandem with “human librarians” (as it designates academic librarians like myself). This reflective piece describes and evaluates the AI chatbot using its own generated content and provides a foundation from which librarians can explore the topic of AI chatbots and scholarly research within information literacy classes.
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Copyright (c) 2023 Chelsea Humphries
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